Customer service Stories

This story is entirely true. Back in the early nineties, I was working as a repairman for a large furniture company. The furniture was total shit, so it often got damaged when the delivery guys were hauling it from the warehouse to the buyer’s home. Every morning, I was given a list of around a dozen service calls within a hundred-mile radius of the warehouse. I drove to the customer’s house, assessed the situation, and d...

“Thank you for calling the Honeysuckle Ltd telephone information service! This hotline provides information and assistance to all of Honeysuckle Ltd’s business and franchise partners, authorized sellers and customers. Honeysuckle Ltd. specializes in...”“Yeah. Yeah, interesting. Please. Come on, hurry up.”“...mer services. Please hold.”“Ha. I am holding. Holy shit, I am holding so hard. Please, for the love of-““Welcome to...

I steal another glance in the mirror. She’s still impassive, eyes down, on her work. They don’t meet mine. I try, and fail, to stop my own eyes from dropping. To the velvety expanse of skin under her throat, and down, down to that taunting, nascent cleavage. So little, yet enough. Just like the front legs of a spider, waiting at its lair. It’s a sign of danger. This is April. My April. And this is my second haircut with h...

It was the day after Thanksgiving, 2007, and I am a tried and true associate of one of the largest retail chains in the business.   Some call this day “Black Friday”, we call it “Blitz” among ourselves, because it is reminiscent of the Blitzkrieg of generations before us.   I woke early and arrived at the store at 4:00 AM as requested by my store manager, then proceeded to familiarize myself with the specials and where in...