Caller:  “Hello?” 119 Operator:  “Hello!  Happy holidays and thank you for choosing Butterball Turkey!  What’s your emergency?” Caller:  “Why would you think there’s an emergency?” Operator:  “It’s Christmas Eve, sir.  Why else would you be calling a turkey company?” Caller:  “Well, you’re so right, young lady!  And I certainly hope you can help me…this is an absolute nightmare.” Operator:  “Oh no!  What can I do for...