I fucking hate it when the big phone companies refuse to bend just a little bit to keep a long time customer happy. To this end, I severed the remainder of my two year contract, paid the assholes off and set out to find myself a new service provider and a new phone. The mall was no good... all the pimply faced clerks wanted to do was to sell me a high priced gadget that had more bells and whistles than the Queens knickers...