Looking at the SATNAV it was about twenty minutes to the next visit, the job was to look at a claim regarding the installation of cavity wall insulation, these involve a visit depending on the house of anything from half an hour to two hours taking photographs with a thermal camera. Part of this involves drilling holes in the walls on each elevation to find out the width of the cavity and take pictures in the cavity using...

Reports are written and sent to the person who requested them, often they do not have the technical knowledge and will call to clarify items. Sometimes the company that commissioned the report employs people to check what is written and they raise questions as they do not have a construction background, this was one of those. Karen called me regarding a report I had written and was asking for clarification as the checker...