I always make it to work on time. I have a routine. Normally I hit the elevator by 7:15, but this day I was early as I stepped into the cab, the door began to close when suddenly a left hand slid into the crevice of the closing door and the doors sprang open. Her hair was a bit out of place, pulled back, blonde highlights but her graying roots were becoming. She apologized and stated something about having a bad day. The...