Do messages get deleted after a certain time ? How do you save messages ? I have looked at FAQs which say you have to star them, but this all seems to refer to the previous version of messages. I am anxious not to loose some of mine.
Messages will be deleted after 90 days (99% sure thats correct... someone will correct me if I am wrong). For messages to be saved you need to 'star' them. You need to highlight a message to see that option under the message box to the right along with 'report'.
Thanks John, that works for me . Not too obvious though !
Quote by simplyjohn
Messages will be deleted after 90 days (99% sure thats correct... someone will correct me if I am wrong). For messages to be saved you need to 'star' them. You need to highlight a message to see that option under the message box to the right along with 'report'.
I was just about to ask about starred messages because it seems that I cannot see any of mine prior to May 10th. I have loads starred before that-where are they please?
I will recheck but have tried twice and only go back to the date.
My apologies.... its 2 months not 3.
Quote by PJH
I was just about to ask about starred messages because it seems that I cannot see any of mine prior to May 10th. I have loads starred before that-where are they please?
I will recheck but have tried twice and only go back to the date.
Let me check this out. I'll get back to you.
Quote by Jen
Let me check this out. I'll get back to you.
Thank you Jen-I did recheck and again the oldest message that appeared as saved was dated 10th May this year but there should be loads before that including those saved on V1. I have saved a lot of messages over the time that I have been on here so the quantity might be a problem but I would hope not.
Quote by PJH
Thank you Jen-I did recheck and again the oldest message that appeared as saved was dated 10th May this year but there should be loads before that including those saved on V1. I have saved a lot of messages over the time that I have been on here so the quantity might be a problem but I would hope not.
In my experience size is never a problem. 👍
Quote by CallmeJayne
In my experience size is never a problem. 👍
I don't doubt it
Quote by PJH
Thank you Jen-I did recheck and again the oldest message that appeared as saved was dated 10th May this year but there should be loads before that including those saved on V1. I have saved a lot of messages over the time that I have been on here so the quantity might be a problem but I would hope not.
Further to this, my last starred message still visible to me is now May 15th this year so presumably starred messages (which are starred to keep) disappear after three months?
I assume this happens to everyone?
Is that how the starring system had supposed to work?
Quote by PJH
Further to this, my last starred message still visible to me is now May 15th this year so presumably starred messages (which are starred to keep) disappear after three months?
I assume this happens to everyone?
Is that how the starring system had supposed to work?
No, but it's still being investigated.
Quote by Jen
No, but it's still being investigated.
Thank you Jen.
I knew that it was being looked at but I just wanted to point out that more of my 'starred/saved' messages had seemingly disappeared in the last few days.
Quote by CallmeJayne
It sounds like messages are routinely deleted after sixty days but starred ones get an additional thirty days grace.
It looks that way doesn't it?
I thought that the idea of starring messages was to keep them 'forever'
Not too much point in starring messages then is there?
Knowing this I guess the only way is to copy them to your PC and archive them there.
It would be helpful if it was made clearer what happens to messages. I lost a whole load because I didn't know they would be deleted after 2 (or 3?) months.. I also lost a lot of saved messages when we went over to the new version of the message facility.
Quote by robjw
Knowing this I guess the only way is to copy them to your PC and archive them there.
It would be helpful if it was made clearer what happens to messages. I lost a whole load because I didn't know they would be deleted after 2 (or 3?) months.. I also lost a lot of saved messages when we went over to the new version of the message facility.
As I said, this is still being investigated, as our understanding was that starring them saved them indefinitely. I will report back when I have an update. Thanks.
Quote by Jen
As I said, this is still being investigated, as our understanding was that starring them saved them indefinitely. I will report back when I have an update. Thanks.
Jen-I do not know if the problem has been solved or if there never was a problem but I can now go back much further, It takes time because the scrolling freezes and I did not wait long enough to see if I can get back to messages on the 'old' LUSH but I got back to October last year.
So if there ever was a problem it seems to be a problem no more-in my case anyway
Paul
