Membership Expiry

Is there a way to determine when my membership expires? Perhaps there could be a field added to our profile, or Settings?

There is not. However, you should receive a site message 7 days before your current subscription expires to inform you of that pending event. I have sent you a PM advising you when your annual gold subscription expires.

Quote by simplyjohn

There is not. However, you should receive a site message 7 days before your current subscription expires to inform you of that pending event.

Even if it was a gifted membership to entice user to purchase their own subscription?

Quote by IMPURETHOUGHTS

Even if it was a gifted membership to entice user to purchase their own subscription?

It is the purchaser that receives the site email.

Thanks for your reply, John, but I cannot understand the reasoning behind management's decision...

Quote by GreginOz2

Thanks for your reply, John, but I cannot understand the reasoning behind management's decision...

Agreed. It would hardly take a major effort to have renewal date stored in a field and displayed on the relevant section of the Settings.

Quote by simplyjohn

I have sent you a PM advising you when your annual gold subscription expires.

Would it be possible for you to tell me when my silver expires? Please and thank you.

Quote by KristenO

Would it be possible for you to tell me when my silver expires? Please and thank you.

I have sent you a PM.

Quote by simplyjohn

There is not. However, you should receive a site message 7 days before your current subscription expires to inform you of that pending event. I have sent you a PM advising you when your annual gold subscription expires.

I did not receive any notification of my subscription expiring 7 days prior. It expired yesterday. The only indication I was when I saw all my Profile Views named as 'Someone'.

Could you please push this issue further up the corporate tree, as it affects a LOT of people. Quite a few of my friends have been caught unawares, too.

Quote by GreginOz2

I did not receive any notification of my subscription expiring 7 days prior. It expired yesterday. The only indication I was when I saw all my Profile Views named as 'Someone'.

Could you please push this issue further up the corporate tree, as it affects a LOT of people. Quite a few of my friends have been caught unawares, too.

Very true, but when? Added to the long list of things, but somewhere at the bottom w/ the less important things.

I put a ticket in to find out when my date was and they sent it back but the way I see it I’m a paying member and if they want me to stay it should be up to them to notify me at least seven days prior to the expiration date I worked hard to keep my profile and my media the way I like it and I don’t wanna lose it.

Quote by rosebud2023

I put a ticket in to find out when my date was and they sent it back but the way I see it I’m a paying member and if they want me to stay it should be up to them to notify me at least seven days prior to the expiration date I worked hard to keep my profile and my media the way I like it and I don’t wanna lose it.

Expiration should not cause you to lose anything other than your Silver or Gold status and privileges. If results in actual loss of anything, then I have a problem with that. But I do not think it does, having expired at least once myself in the past year.

Quote by rosebud2023

I put a ticket in to find out when my date was and they sent it back but the way I see it I’m a paying member and if they want me to stay it should be up to them to notify me at least seven days prior to the expiration date I worked hard to keep my profile and my media the way I like it and I don’t wanna lose it.

As Seeker4 correctly says you do not 'lose' anything. It is simply the case that the the features/options you had at your specific subscription level will be withdrawn and you effectively become a 'free' member. A pure guess but I would say over 50% of the subscriptions the members now have are recurring and so they do not have to concern themselves with expiration dates and becoming a 'free' member until they re-subscribe. However, I understand not everyone wants recurring payments.

I will ask the development team to investigate why the 7 day expiration notice is not going out.