I just got back from the shops and it struck me not one of the employees who served me bothered to smile even once. I find it so disconcerting that people who are involved in customer service can't be bothered to smile. How hard is it to bung on a smile once in a while.
Oh BTW I was grinning at them like a cheshire cat.
Do other people find this as important an issue as seem to, or am I just getting my tits in a knot for nothing.
To boldly Lush where no one has Lushed before
Although I can't speak from experience, I would imagine the reason that they don't smile is because they've had it pulled out of them!.. If you combine them probably not wanting to be there and add it too them having to deal with a handful of rude customers everyday, you can understand why they don't smile!
Where do you live? Culture means a lot when it comes to social interactions.
I used to be what I considered routinely polite and courteous - and one of my managers told me to 'tone it down'.
If someone doesn't feel like smiling, they won't. Maybe they are too focused on getting customers through the line fast, so they don't bitch about their slow cashier. Maybe they have been on their feet for the last 8 hours and are too tired, and just don't care to smile. Maybe they are depressed because there is something serious going on in their lives, or maybe they just didn't think to do it.
People who demand that others smile, or tell them how to smile are annoying and rude.
People are not put on this earth to cater to a strangers demand for them to pretend to be happy, or to see their teeth.
I didn't intend to be harsh, but I've worked in customer service long enough to be annoyed by this kind of idea that someone is "owed" a smile. It's sort of a pet peeve of mine.
However, most of the time, I was friendly and did smile at my customers. It kind of becomes automatic and fake after a while. Faking being happy is just...I don't know, kind of sad.
It could be that they are self-conscious about the quality of their teeth. Though, they still could at least grin back at you I suppose.
I can’t think of a good tagline so this will have to do. Suggest a better one for me?
i know for a long time myself was the quality of my teeth, but once i got that taken care of was alot easier to show my pearly whites, but also could be that they just dont think too highly of themselves so dont feel that there is a whole lot to smile about, it can be rather sad and depressing, but not everyone can be a cheery person all the time, all depends on the person
Maybe someone smacked it off their face?
I can't smile for photographs, though I do often in real life. When I try it comes out forced and fake. It's truly bizarre. My Dad doesn't smile for photos, though her does in real life too, so it's a learned behavior. Still. Weird.
there's nothing more that i hate than a fake smile. while i agree that it's important to be polite during interactions, that can be done without grinning from ear-to-ear. i'm often asked if i smile by ppl online because i'm not in the pics i post. the reason for that is, i feel that my smiles look forced when i take a pic of myself (think picture day at school). don't get me wrong, i can be a grinning fool, but i'd rather it be natural.
I really don't care if they smile or not, as long as they are helpful. I acknowledge that sometimes people have shitty days and most people don't wake up in the morning and make a goal to be the biggest a-hole.
It depends where it is. At Hooters I expect a smile. At Home Depot I feel blessed to just get service. I really don't need a grin to tell me that lighting is on isle 23.