When you login, you may receive a "You have been banned" message which will give you the specific reason.
BEFORE contacting us please review and note, as our Terms and Conditions state, if you have been found breaking the Terms and Conditions, and/or the Acceptable Use Policy, your account can be suspended/terminated without notice and you are not eligible for a refund.
If you feel that the reason you have been banned is inaccurate or require a further explaination, please contact us by submitting a support ticket.